NPS & CSAT dashboards
Track satisfaction scores in real time. Slice by plan, region, feature usage, or any custom attribute.
Solutions for Product Management
Stop guessing what to build next
Bring survey results, feature requests, and AI insights together to decide what to build next.
No-code form builderWorks in < 10 minGDPR ready
Product InsightsLast 30 days
Live
NPS Score
68
+11 vs last period
CSAT
4.6
+0.4 vs last period
Responses
2,841
+23% vs last period
Top feature requests · this week
1
Bulk export to CSV
142
2
Custom dashboard widgets
98
3
Offline mode support
—71
AI summary: Enterprise users are 3× more likely to request bulk export. Consider prioritising for Q3 roadmap.
Illustrative example
Built for product teams
Every signal your roadmap needs
From raw responses to strategic clarity — Encatch connects user feedback to every stage of the product lifecycle, so PMs make faster, more confident decisions.
No-code form builder
Launch NPS, CSAT, PMF, or open-ended forms in minutes. No engineering support required.
Audience segmentation
Target the right users at the right moment — new signups, power users, churned cohorts, or any custom segment.
Feature request tracking
Collect requests in-app, group them into demand clusters, and filter by segment or revenue. Ship what matters most.
Survey experiments
A/B test different survey formats and question sets. Let data decide what gets the best signal quality.
AI theme detection
Encatch AI reads every response and surfaces named themes, trends, and action recommendations automatically.
In the workflow
Understand the people behind the roadmap.
Collect relevant responses, hear from the right cohort, and compare satisfaction before deciding where to invest.
Launch surveys without touching a line of code
- Drag-and-drop builder for NPS, CSAT, PMF surveys, and open-ended questions.
- Target by audience: new signups, churning users, power users, or any custom segment.
- Set triggers: after feature use, on exit intent, on a time delay, or via SDK call.
- 67%+ average completion rates — because forms appear in context, not as interruptions.
Form Builder · No code needed
Live in minutes · Any trigger
How likely are you to recommend this feature?
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Not at allExtremely
Trigger settings
Show afterFeature first use
AudienceTeam + Enterprise users
FrequencyOnce per user, max
342 responses collected · 67% completion rate
Illustrative example
From feedback to action
Bring evidence into the next product review.
Turn requests and recurring themes into a clearer conversation about priorities.
Know what to build before you open a Jira ticket
- Collect and centralise feature requests from in-app widgets, feedback links, and surveys.
- Rank requests by mentions, affected segments, and the revenue attributes you send.
- When a request ships, follow up with the users who asked through a targeted in-app message.
- Send requests to Jira, GitLab, or GitHub the moment they arrive.
Feature Requests · Prioritised
Requests · segment overlap · topic
142
Bulk CSV export
export98
Custom dashboard widgets
dashboards76
API rate limit increase
API54
Slack digest summary
alerts49
Two-factor authentication
securitySend to Jira · GitLab · GitHub
Illustrative example
A little more detail
Product management, answered
Clear answers to the questions teams ask before bringing Encatch into their workflow.
How does Encatch help product managers prioritize the roadmap?
Feedback Intelligence groups in-app feedback, NPS/CSAT follow-ups, and feature requests into topics with sentiment, and Analyse with your AI helps rank what to build next.
Can product management teams use Encatch without engineering support?
After a one-time SDK install, PMs can create, configure, and manage feedback forms and requests directly from the dashboard — no ongoing developer involvement.
Does Encatch integrate with product management tools?
Yes. Encatch sends feature requests and feedback to Jira, GitLab, and GitHub, and to other tools by webhook, so they fit into your existing roadmap workflow.
Also explore
Your next step
Build what users actually want.
Free trial. No credit card. Your first NPS campaign can be live in under 10 minutes.