Multi-channel collection
Collect feature requests in-app, via shareable link, from your SDK, or embedded in any surface — all flowing to one inbox.
Use case · Feature Request Management
Build what users actually need
Collect feature requests, prioritize them by customer impact, and send them to engineering with context.
Filter by ARR or planInstant to Jira, GitLab, GitHubGDPR ready
Feature Requests247 open
84
Bulk export to CSV with filters
Enterprise
61
Slack integration for report notifications
Team
47
Custom branding on feedback widget
All plans
AI insight: 3 top requests this week mention CSV export — all from Enterprise accounts.
How it works
Capture requests. Keep their context.
Requests collected with context, not just a text field
- Embed a request form inside your product — users submit without leaving the page.
- Custom fields capture the 'why': use case, team size, urgency, and business impact.
- Every request carries the user's page, browser, and any traits you send, such as plan and account.
- Shareable feedback links mean external users, churned accounts, and sales prospects can submit too.
Collection · Multi-channel
In-app, link, SDK, or embedded form
In-app request form
Feature title
CSV export with custom date ranges
Why is this important?
Our finance team needs this for quarterly reporting...
ReportingEnterpriseFinance
Auto-attached with every request
User plan · Enterprise
Account · Acme Corp
Page · /reports
Tenure · 18 months
From feedback to action
Turn requests into product direction.
From voted request to filed issue in one click
- Send any request to Jira, GitLab, or GitHub the moment it arrives, with the user's plan and account.
- When a feature ships, close the loop with a targeted in-app message to every user who requested it.
- Use filters so Enterprise requests land in a dedicated Jira project or Slack channel.
Engineering handoff · Instant
Send to Jira, GitLab, or GitHub
Encatch Feature Request
Bulk CSV export with custom date ranges
84 requests$180K ARR · 12 Enterprise accounts
Send to Jira
Jira Issue · ENG-481 created
Bulk CSV export with custom date ranges
84 requests · 12 Enterprise accounts · $180K ARR
Routing · instant
New requestJira · ENG-481
Plan = Enterprise#product-enterprise
ShippedIn-app message to requesters
Feature Request Management
Every tool to capture, triage, and ship what users want
Encatch centralises feature requests from every channel, helps you prioritise against revenue impact, and closes the loop with engineering — automatically.
Revenue-aware filtering
Filter and sort requests by the ARR or plan you send. Build what Enterprise needs — not just what's loudest.
Jira / GitLab / GitHub routing
Send any request to your issue tracker the moment it arrives, with the user's plan and account.
AI clustering
Feedback Intelligence groups similar requests into topics so you see demand patterns, not a flood of individual items.
Segment by plan
Filter requests by plan, account, page, or custom attribute — so you can build a roadmap your best customers love.
Request alerts
Get notified in Slack or email the moment a matching request arrives, filtered by plan or an AI rule.
User identity attached
Every request is linked to a known user with plan, account name, tenure, and custom traits — no anonymous noise.
Follow-up questions
Add a conditional open-text field to any request: ask Enterprise users why they need it before triaging.
A little more detail
Feature requests, answered
How does Encatch prioritize feature requests?
Encatch groups requests into demand clusters with Feedback Intelligence and lets you filter them by plan, ARR, or any attribute you send, so the most valuable requests stand out.
Can Encatch push feature requests to Jira or Linear?
Yes. Encatch sends feature requests straight to Jira, GitLab, or GitHub, with a filter per destination, and to tools like Linear by webhook through Zapier or n8n.
Does Encatch notify users when a feature ships?
Yes, with a targeted in-app message: once it ships, show a message to the users who asked, using a segment on their answer.
Also explore
Feature Request Management · Getting started
Build the roadmap your users asked for
Free trial. No credit card. Collect your first feature requests in under 10 minutes.