Products
One feedback platform, every product you need.
Encatch is a suite of products for collecting, targeting, analyzing, and routing feedback — a Form Engine, In-App Feedback, Segmentation, Real-time Alerts, Experiments, encatch AI, and more, all built on one shared data model.
One shared feedback model
Products work together from signal to action
Collect
Form Engine · In-App Feedback · Feedback Links · Email Surveys
Target
Segmentation Engine · Experiments
Understand
Product Insights · encatch AI
Act
Real time alerts
Features
Collect, target, and act on feedback
Choose the parts of the feedback workflow you need today, then keep every signal connected as your team grows.
Form Engine
Build and run feedback experiences with a flexible, no-code form engine. Drag, drop, and launch in minutes.
Learn moreIn-App Feedback
Display feedback forms directly inside your product. Precision targeting by segment, language, country, and device — with automatic and manual triggers.
Learn moreFeedback Links
Generate shareable links to your feedback forms and collect responses from anyone — no app install, no login required. Perfect for email, support tickets, and social outreach.
Learn moreEmail Surveys
Create provider-ready HTML email surveys from a published feedback form. Embed one question in lifecycle campaigns with ESP merge tags, identity mapping, and copy-or-download export.
Learn moreSegmentation Engine
Near real-time audience qualification built on user traits, device context, and feedback history, plus live events on Growth. The moment a user qualifies, the right form appears automatically.
Learn moreHybrid Form Engine (SDKs)
Render encatch feedback forms inside your own UI components. Write hooks in your web or mobile app, let AI generate the integration, and use encatch as pure feedback infrastructure — no widget, no style conflicts.
Learn morePrivacy Controls
Administrators control which data encatch captures, how long it's kept, and how it's deleted: field-level capture settings, user-level deletion or anonymization, per-form purges, project-wide retention, and account-wide deletion on request.
Learn moreProduct Insights
Turn every response into a pattern your team can act on. Audience reports, question analytics, response drill-downs, drop-off funnels, and AI topic and sentiment analysis, all in one place.
Learn moreReal time alerts
Route feedback to Slack, Discord, Jira, GitLab, GitHub, Email, or any webhook the moment it arrives. Use AI-powered filters per destination per form to ensure only the signals that matter reach your team.
Learn moreExperiments
Run A/B/N tests on any feedback form. Test different question sets, flows, and wording with fully configurable traffic splits, control groups, and phased rollout.
Learn morePlatform
Built for scale, security, and your stack
Analyze feedback with AI and give growing teams the controls they need to operate securely.
encatch AI
AI across encatch: draft forms from a prompt or through MCP, analyse open text with Feedback Intelligence, route responses with AI filters, translate into 100+ languages, and bring your own AI with Analyse with your AI.
Learn moreSecurity & Compliance
Enterprise-grade security for encatch — sandbox environments, role-based access, IP whitelisting, API key scoping, HMAC identity signing, and SSO and access logs on Enterprise.
Learn moreA little more detail
Encatch products, answered
A quick guide to how the Encatch product suite fits together.
What products make up the encatch feedback platform?
Encatch is made up of a Form Engine, In-App Feedback, Feedback Links, Email Surveys, a Segmentation Engine, a Hybrid Forms SDK, Privacy Controls, Product Insights, Real-time Alerts, Experiments, encatch AI, and Security & Compliance — covering collection, targeting, analysis, and routing of feedback in one platform.
Do I need to buy every encatch product separately?
No. Every product is part of one platform, sharing one account, one set of forms, and one data model. Your plan (Free, Team, Growth, or Enterprise) sets the limits and a few features, such as behavior targeting on Growth.
Can encatch products be used without the standard widget UI?
Yes. The Hybrid Forms Engine renders encatch forms inside your own UI components via SDK hooks, so you can use encatch as pure feedback infrastructure with no widget and no style conflicts.