Destinations
Destinations
Destinations enable you to decide how feedback data flows from encatch to your external tools.
Destinations support two filtering approaches before an event is sent. Use a Custom Filter to set rules on responses, user traits, and payload fields. Only feedback that matches those rules is sent. Use an AI Filter when routing depends on the meaning or intent of the response.
Create a realtime destination
Select Add Destination to open Add New Destination. A realtime destination connects one published feedback form to one connector. Choose the feedback form, enter a Destination name (required, up to 50 characters), optionally enter a Description (up to 100 characters), then choose a connector and create the destination.
Available destinations
Was this page helpful?
