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SettingsUser Data

Data Settings

Choose which device and session fields are stored on user profiles and survey responses

Data Settings controls which automatic fields encatch collects from your users — things like device type, browser, or country. You pick what goes on the user profile and what gets attached to survey responses.

Use this page to stay within your PII policy. Only turn on fields you actually need.

Where to find it

  1. Open your project in the encatch dashboard.
  2. Go to Settings.
  3. Under User Data, open Data Settings.

If you do not see Data Settings, contact your organization administrator — you may need additional access.

Contact Info & Feedback Response

The table lists fields encatch can capture automatically. Each row has two optional checkboxes:

ColumnWhat it does
Contact InfoSaved on the user's profile when they are identified or interact with your app.
Feedback ResponseSent along with each survey submission. Useful when filtering responses in Reports.

A dash (—) means that field cannot be used for that column.

Changes are not applied until you click Save settings. Use Reset to undo unsaved edits.

Contact Info

Turn this on when you want the field stored on the user's contact profile — for example, their device OS, browser, or country code.

This is separate from traits you manage on the User Traits page. Contact Info here is for built-in device and session metadata only.

Feedback Response

Turn this on when you want the field included with survey responses. You can then filter or group answers by it in Reports.

Some of these fields (device OS, browser, URL or screen name, and similar) are only controlled here — not from the User Traits table. If a trait shows "Controlled by Data Settings" on the User Traits page, change it here instead.

Available fields

FieldContact InfoFeedback Response
Device OS
Device OS Version
Device Type
Device Size
App
App Version
Browser
Browser Version
SDK Version
Device Language
User Language
URL or Screen Name
Preferred Theme
Country Code
Timezone

How this relates to User Traits

  • User Traits — custom attributes you define (plan, role, signup date, etc.). You can also choose which traits appear in feedback responses, up to a project limit.
  • Data Settings — built-in device and session metadata. Same kind of checkboxes, but for system fields only.

If you need a custom field in Reports, create or enable it under User Traits. If you need device or browser info, configure it here.

Best practices

  • Start with the fields you will actually use in Reports or on user profiles. You can always add more later.
  • Leave sensitive fields off if your team does not need them.
  • URL or Screen Name is only available for Feedback Response — useful when you want to know which page or screen a response came from.

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